Privacy policy

Data protection

eepos GmbH takes the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the statutory data protection regulations and this data protection declaration. If you use this website, various personal data will be collected. Personal data is data with which you can be personally identified. This Privacy policy explains what information we collect and how we use it. It also explains how and for what purpose this is done. We would like to point out that data transmission over the Internet (e.g. communication by e-mail) can be subject to security gaps. A complete protection of the data against access by third parties is not possible.

Legal notice

Responsible authority in the sense of the data protection laws, in particular the EU data protection basic regulation (DSGVO), is:

eepos GmbH
Zum Scherbusch 1
51674 Wiehl

Data protection officer

If you have any questions, suggestions or comments regarding data protection and the enforcement of your rights, please contact our data protection officer:

Your rights

If personal data are processed by you, you are affected in the sense of the DSGVO. You then have the following rights:

Right to information (Art. 15 DSGVO)

You have the right, upon request and free of charge, to obtain information about the personal data that you are or have been processing.

Right to correction (Art. 16 DSGVO)

You have the right to demand that we correct your personal data immediately if it is incorrect. Taking into account the purposes of the processing, you have the right to request the completion of incomplete personal data - also by means of a supplementary declaration.

Right to extinction (Art. 17 DSGVO)

You have the right, upon request and free of charge, to demand the deletion (right to be forgotten) of your personal data stored about you.

Restriction of processing (Art. 18 DSGVO)

You have the right to demand the restriction of the processing of your data if the requirements of Art. 18 DSGVO are met. This is the case, for example, if you dispute the accuracy of your data. You may then demand that the processing be restricted for the duration of the verification of the correctness of the data.

Data transferability (Art. 20 DSGVO)

You have the right to have data which we process automatically on the basis of your consent or in fulfilment of a contract handed over to you or to a third party in a common, machine-readable format. If you request the direct transfer of the data to another responsible person, this will only be done as far as it is technically feasible.

Revocation of your consent to data processing (Art. 21 DSGVO)

If the processing of personal data is based on a given consent, you have the right to revoke this consent at any time. The revocation does not affect the lawfulness of the processing which took place on the basis of the consent up to the revocation.

Complaint to the competent supervisory authority (Art. 77 DSGVO)

In the event of breaches of data protection law, the data subject shall have the right to lodge a complaint with the competent supervisory authority. The competent supervisory authority for data protection issues is the state data protection officer of the federal state of NRW in which our company is based:

State Commissioner for Data Protection and Freedom of Information North Rhine-Westphalia (LDI NRW) 
Kavalleriestraße 2-4
40213 Düsseldorf
Tel:  0211 384240

SSL or TLS encryption

This site uses SSL or TLS encryption for security reasons and to protect the transmission of confidential content, such as orders or requests that you send to us as the site operator. You can recognize an encrypted connection by the fact that the address line of the browser changes from "http://" to "https://" and by the lock symbol in your browser line. If SSL or TLS encryption is activated, the data you transmit to us cannot be read by third parties.

Data collection on our website

Server log files

The provider of the pages automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. These are:

  • Browser type and browser version
  • used operating system
  • Referrer URL
  • Hostname of the accessing computer
  • Time of the server request
  • IP address

This data will not be merged with other data sources. The basis for data processing is Art. 6 para. 1 lit. b DSGVO, which permits the processing of data for the fulfilment of a contract or pre-contractual measures.


Like many other websites, we also use so-called "cookies". Cookies are small text files that are transferred from a website server to your hard drive. This automatically provides us with certain data such as IP address, browser used, operating system and your connection to the Internet. Cookies cannot be used to start programs or transfer viruses to a computer. The information contained in cookies enables us to make navigation easier for you and to display our web pages correctly. Under no circumstances will the data collected by us be passed on to third parties or linked to personal data without your consent.
Of course, you can also view our website without cookies. Internet browsers are regularly set to accept cookies. In general, you can deactivate the use of cookies at any time via the settings of your browser. Please use the help functions of your Internet browser to find out how you can change these settings. Please note that individual functions of our website may not work if you have deactivated the use of cookies.

Google AJAX Search API

On these pages we use Ajax. Google AJAX Search API is a service of Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. This tool optimizes loading speeds. For this purpose, program libraries are called from Google servers and the CDN (Content delivery network) of Google is used. If you have previously used jQuery on another page of the Google CDN, your browser will use the cached copy. If this is not the case, it will require downloading, whereby data from your browser will be sent to Google Inc. "("Google"). Your data will be transferred to the USA. You can find out more in the data protection information of the provider HERE.

Google Web Fonts

This page uses so-called web fonts provided by Google for the uniform display of fonts. When you call up a page, your browser loads the required web fonts into its browser cache in order to display texts and fonts correctly. For this purpose, the browser you are using must connect to Google's servers. This enables Google to know that your IP address has been used to access our website. The use of Google Web Fonts is in the interest of a uniform and appealing presentation of our online services. This constitutes a legitimate interest within the meaning of Art. 6 para. 1 lit. f DSGVO. If your browser does not support web fonts, a standard font will be used by your computer.

Further information on Google Web Fonts can be found at and in Google's privacy policy:

Google Analytics

We use Google Analytics, a web analysis service provided by Google Inc. "("Google"). The provider is Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. Google Analytics uses "cookies", which are text files placed on your device, to help the website analyze how users use the site. The information generated by the cookie about your use of the website (including your shortened IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. You can find more information about how Google uses your data in Google's privacy policy:


We use Hotjar in order to better understand our users’ needs and to optimize this service and experience. Hotjar is a technology service that helps us better understand our users’ experience (e.g. how much time they spend on which pages, which links they choose to click, what users do and don’t like, etc.) and this enables us to build and maintain our service with user feedback. Hotjar uses cookies and other technologies to collect data on our users’ behavior and their devices. This includes a device's IP address (processed during your session and stored in a de-identified form), device screen size, device type (unique device identifiers), browser information, geographic location (country only), and the preferred language used to display our website. Hotjar stores this information on our behalf in a pseudonymized user profile. Hotjar is contractually forbidden to sell any of the data collected on our behalf.

Browser Plugin

You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. You can also prevent Google from collecting the data generated by the cookie and related to your use of the website (including your IP address) and Google from processing this data by downloading and installing the browser plugin available under the following link:

Online services of eepos: eeworld and eepos crane designer

If you have registered for the services eeworld or eepos crane designer, the following personal data will be processed by you:

  • name
  • first name
  • firm
  • e-mail
  • customer number
  • department, function, telephone, mobile phone number, fax (optional)
  • last Login
  • number of logins

All information is necessary to guarantee the functionality of the services. Further data about the use of the configurator is evaluated in order to optimize the service for the customer (number, type and status of created projects). The legal basis is Art. 6 (1) b) of the EU-DS-GVO.

The data will not be passed on to third parties or transferred to third countries. Should an order be placed via the services, the same processing guidelines apply as described under the paragraph "Customer".

The data collected during registration will be stored by us as long as you are registered on our website and will subsequently be deleted. Legal retention periods remain unaffected.

Quick request

If you use the quick inquiry form, the following personal data will be processed by you:

  • Your name
  • email address
  • Company (optional)
  • Telephone number (optional)
  • Customer number (optional)

All information is necessary to guarantee the functionality of the services. The legal basis is Art. 6 (1) b) of the EU-DS-GVO.

The data will not be passed on to third parties or transferred to third countries. Should an order be placed via the services, the same processing guidelines apply as described under the paragraph "Customer".

In the case of non-assignment, the data will be deleted or pseudonymised 6 months after receipt of the request.


We offer you the opportunity to apply to us (e.g. by e-mail or post). In the following we will inform you about the scope, purpose and use of your personal data collected during the application process. We assure you that your data will be collected, processed and used in accordance with applicable data protection law and all other statutory provisions and that your data will be treated strictly confidentially.

Scope and purpose of data collection

If you send us an application, we process your associated personal data (e.g. contact and communication data, application documents, notes taken during job interviews, etc.) insofar as this is necessary for a decision on the establishment of an employment relationship. The legal basis for this is § 26 BDSG-neu according to German law (initiation of an employment relationship), Art. 6 para. 1 lit. b DSGVO (general contract initiation) and - if you have given your consent - Art. 6 para. 1 lit. a DSGVO. Consent may be revoked at any time. Your personal data will only be passed on within our company to persons who are involved in the processing of your application.

If the application is successful, the data submitted by you will be stored in our data processing systems on the basis of § 26 BDSG-neu and Art. 6 Para. 1 lit. b DSGVO for the purpose of carrying out the employment relationship.

Retention period of the data

If we are unable to make you a job offer, you reject a job offer, withdraw your application, revoke your consent to data processing or request us to delete the data, the data transmitted by you including any remaining physical application documents will be stored for a maximum of 3 months after completion of the application process (retention period) in order to be able to trace the details of the application process in the event of discrepancies (Art. 6 Para. 1 lit. f DSGVO).


After expiry of the retention period, the data will be deleted unless there is a statutory retention obligation or other legal reason for further storage. If it is evident that the storage of your data will be necessary after expiry of the retention period (e.g. due to an impending or pending legal dispute), deletion will only take place when the data has become irrelevant. Other legal storage obligations remain unaffected.

Changes to our privacy policy

We reserve the right to adapt this data protection declaration so that it always corresponds to the current legal requirements or to implement changes to our services in the data protection declaration, e.g. when introducing new services. Your renewed visit will then be subject to the new data protection declaration.

Corporate pages in social media 

We maintain online presences within social networks and platforms in order to be able to communicate with customers, interested parties and users active there and to inform them about our services.

We would like to point out that user data may be processed outside the European Union. This can result in risks for users, as it could, for example, make it more difficult to enforce the rights of users. With regard to US providers that are certified under the Privacy Shield, we would like to point out that by doing so they commit themselves to comply with EU data protection standards.

In addition, user data is usually processed for market research and advertising purposes. For example, user profiles can be created on the basis of user behavior and the resulting interests of users. The usage profiles can in turn be used, for example, to place advertisements inside and outside the platforms that presumably correspond to the interests of the users. For these purposes, cookies are usually stored on the user's computer in which the user's usage behaviour and interests are stored. Furthermore, data can also be stored in the user profiles independently of the devices used by the users (in particular if the users are members of the respective platforms and are logged in to them).

The processing of the personal data of the users takes place on the basis of our legitimate interests in effective information of the users and communication with the users in accordance with Art. 6 Para. 1 letter f. DSGVO. If the users are requested by the respective providers of the platforms to consent to the aforementioned data processing, the legal basis for the processing is Art. 6 Para. 1 lit. a., Art. 7 DSGVO.

For a detailed description of the respective processing operations and the opt-out options, we refer to the following linked information of the providers.

Also in the case of requests for information and the assertion of user rights, we point out that these can be asserted most effectively with the providers. Only the providers have access to the data of the users and can directly take appropriate measures and give information. Should you nevertheless need help, you can contact us.